POLICIES
Cancellation & Refund Policy
Payment
All sessions must be paid in advance, prior to the start of your treatment or training programme. A session is confirmed only once full payment has been received. We accept credit and debit cards and Razorpay.
All sessions must be paid in advance, prior to the start of your treatment or training programme. A session is confirmed only once full payment has been received. We accept credit and debit cards and Razorpay.
Cancellations and rescheduling
Cancellations or rescheduling must be made at least 24 hours in advance, through formal communication with the Myo Movement operations team rather than directly with your therapist or trainer. Requests made within 24 hours of a scheduled session cannot be rescheduled or refunded, and are treated as completed sessions.
Cancellations or rescheduling must be made at least 24 hours in advance, through formal communication with the Myo Movement operations team rather than directly with your therapist or trainer. Requests made within 24 hours of a scheduled session cannot be rescheduled or refunded, and are treated as completed sessions.
Refunds
We do not offer refunds for any booked sessions, packages or programmes.
We do not offer refunds for any booked sessions, packages or programmes.
Freezing a session
In a genuine emergency that prevents you attending, a missed session may be frozen rather than lost. Frozen sessions must be redeemed within 20 days of the original date, subject to therapist or trainer availability.
In a genuine emergency that prevents you attending, a missed session may be frozen rather than lost. Frozen sessions must be redeemed within 20 days of the original date, subject to therapist or trainer availability.
Questions about a booking? Contact us at support@myomovement.in or +91 98490 38954.
Questions about a booking? Contact us at support@myomovement.in or +91 98490 38954.